Out of Hours Please call 111 if you need help between 6.30pm and 8.00am. Your call will be answered by NHS111 who will be able to direct you to a local service which best meets your needs. Please call on the practice telephone number after 8.00am. Between 8.00 and 8.45am, your call will be answered by our out of hours provider. After 8.45am your call will come through to us.
If you want to speak to the doctor on the telephone or just want some advice that doesn't require you coming in to the surgery, please ask for a telephone consultation. If you telephone before 10.00am your call will be returned the same morning.
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone to let us know on 0161 227 9785 (Boundary) or 0161 872 8129 (City Road).
We're very sorry to inform patients that Dr Nortcliff is now leaving us for pastures new. Dr Nortcliff joined us as a Registrar in 2012 before becoming a Partner in 2013. He's made a big difference to both the practice and patients, and we're really sorry to see him go. His last day with us will be 21st July. We wish him every success for the future.
You can request a repeat prescription in a number of different ways:
Please note that in order to reduce errors, we no longer accept requests for repeat prescriptions over the telephone unless you are housebound.
Whichever way you request your repeat prescription, you need to allow 2 working days before you come to collect your prescription so please don’t let your medicines run out before you ask for more.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
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